13 Oct 2008, 10:26pm
Free Helpdesk Softwares Helpdesk Articles: Cerberus Helpdesk free gmail helpdesk gmail helpdesk gmail spam detection google gmail google helpdesk help desk solution kayako support suite open source open source helpdesk softwares Vision Helpdesk
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Free Helpdesk Softwares Helpdesk Articles: Cerberus Helpdesk free gmail helpdesk gmail helpdesk gmail spam detection google gmail google helpdesk help desk solution kayako support suite open source open source helpdesk softwares Vision Helpdesk
by admin
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Using Google Gmail as Your Help Desk Solution
Why Gmail is widely used email system?
GMail
- It is free.
- It boasts incredible spam detection and filtering
- It provides great ways of organizing and labeling incoming messages.
- Conversation threads are automatically grouped, making each request easy to follow until resolution.
- much more…
How you ever wondered — Can Gmail be used as a helpdesk software? Interesting isn’t it? I came across a article which shows how you can easily turn gmail into helpdesk software. Trust me its not a magic or some kind of trick — it’s thinking out of the box 
David Risley shows us how to turn Google Gmail as Your Help Desk Solution
While there can be other traditional help desk solutions like — Kayako Support Suite, Vision Helpdesk, Cerberus and more.. some can be Open Source Helpdesk Softwares