Free Helpdesk Softwares Helpdesk Articles: 7 days free trial emails extensive web-based helpdesk software Fantastico Helpdesk List Free Helpdesk Software List Help Center Live helpdesk online demo Live chat open source helpdesk softwares osTicket OTRS perl helpdesk php helpdesk PHP Support Tickets reliable helpdesk support ticket Trouble Ticket Express Trouble Ticket System
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List of Best Open Source Helpdesk Softwares
Below is the list of Best Open Source Helpdesk Software’s–
Php Support Ticket
PHP Support Tickets is web-based Helpdesk Software . The installation is simple and does not require any technical knowledge. It can also be installed using Fantastico Auto Script Installer on cPanel servers. There are 3 levels of users for this ticketing system: Admins, Moderators and Clients.
OTRS (Open Ticket Request System)
Open Ticket Request System
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries.
osTicket Helpdesk
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email and web-based forms into a simple easy to use multi-user web interface. Easily manage, organize and archive all your support requests and responses in one place while providing your clients with accountability and responsiveness they deserve.
osTicket is an attractive alternative to higher-cost and complex customer support systems; simple, lightweight, reliable, open source, and easy to setup and use. The best part is, it’s completely free.
Help Center Live
Help Center Live is an open-source, community driven live chat & support system. You may easily provide live support on your website just like large companies do with very little work. With Help Center Live, you can provide a real-time, live support or sales person experience.
Trouble Ticket Express
The Trouble Ticket Express is a fully automated web based help desk. Written in Perl it can be easily installed on your website. Both Unix and Windows based servers are supported.
More list of open source web-based php / perl and mysql helpdesk software’s available at – http://www.opensourcehelpdesklist.com