Migration from Kayako Support Suite to Vision HelpDesk

Vision Helpdesk understands that changing your support system can be tiresome work and a potential loss of tons of data! That is why Vision HelpDesk have developed a migration tool that saved me a lot of bother, I was able to migrate all of my data, current clients, previous logs, ticket queues, ticket statuses, general settings and even more from Kayako Support Suite straight to Vision as I was finding the monthly lease for Kayako just too costly and buying the owned version was out of the question! It was great not having to worry about the transition or manually recreating records for the system as Vision handled it all for me, all I had to do was install the system and I was back in the game!

Vision Helpdesk Migration is an outstanding piece of kit supporting migration from Kayako Support Suite, Kayako eSupport, Cerebus Help Desk, WHMCS, and soon to be more, allowing you to import your data from almost any current online system. So if you are finding your system a strain and would like to move system but don’t want the hassle of it all, try Vision Help Desk as they can help you!

It takes just two simple steps to transfer your data from your old helpdesk to vision helpdesk.

Step 1 : You need to provide your old helpdesk database login details.

Step 2 : Decide which department tickets from old helpdesk should go to respective departments on Vision helpdesk.

Migration of users, tickets/emails, ticket queue’s, ticket status and much more are seamlessly done that save time and efforts.

The migration tool is robust, user-friendly, and extensible migration process ensuring reliability and data integrity.

Author : Chris Page

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