Cerberus Helpdesk Compare Helpdesk Helpdesk Articles Helpdesk Reviews Vision Helpdesk: antivirus Antivirus Tool Cerebus Cerebus Help Cerebus Spam Cerebus Spam Protection Cerebus vs Vision Chris clients Compare Helpdesk Help Center Live HelpDeskArticles how vision help desk antivirus works NC-Designs Protect site virus protection spam Spamming virus scan vision vision 1 Vision 1.0 Vision Antivirus Vision Helpdesk Vision HelpDesk Beta vision helpdesk news Vision Software Vision Stable Website Protection
by admin
leave a comment
| M | T | W | T | F | S | S |
|---|---|---|---|---|---|---|
| « Dec | ||||||
| 1 | 2 | 3 | 4 | 5 | 6 | 7 |
| 8 | 9 | 10 | 11 | 12 | 13 | 14 |
| 15 | 16 | 17 | 18 | 19 | 20 | 21 |
| 22 | 23 | 24 | 25 | 26 | 27 | 28 |
| 29 | 30 | 31 | ||||
Archives
Blogroll
Anti Spam and Anti Virus Helpdesk Softwares
Spam and viruses are a regular threat to businesses these days, one slip with the virus protection can end in a world of trouble; this is why we need virus and spam systems more than capable of dealing with the people who feel the need to try and ruin businesses and sites. A system that watches your emails as they come in and scans attachments and data to make sure nothing is out of the ordinary. Sometimes it can be hard to spot a potential business death trap with the naked eye, this is why we need computers to do the dirty work for us! Something to handle our emails and understand what is going on in the cyber systems.
anti-spam
Imagine you receive a support ticket/ email from one of your ‘clients’, your support system does not check the attachment and uploads it to a folder on your server, of course, what’s the harm in that? More than you think! Just like a computer, a server has a hard drive, and just like a computer without sufficient protection the virus can spread, gather information, report back to the attacker, infect your clients files maybe? Even corrupt your data, shut down your site, forcing you to tell your clients what has happened or even shut down for good!
Luckily, we have such protection with some of our HelpDesk’s, Cerebus Help Desk supports an adaptive anti-spam monitoring your support tickets and of course support ticket imports, checking for anything out of the ordinary. This system uses everything from the most simple Captcha interface to know who, or more importantly what is posting the tickets and, the more complex Adaptive AntiSpam security measures, this means it knows its surroundings, updates all by itself, can add data to the blacklist using, filters, spam rules and more. This piece of kit is a must have asset to any spam troubled business!
Did you know – Junk email is costing UK businesses alone £1.3bn a year in lost productivity!
Anti Virus
Another HelpDesk product that we have recently mentioned a lot is Vision HelpDesk, this system scans every single file uploaded by clients or visitors, and this prevents viruses getting onto the system and also instantly removes any files containing viruses! Another method used by Vision is to only give clients access to upload particular file types, this can be a life saver for business and easily modified on the Vision HelpDesk administration area!
Written by Chris – NC-Designs Hosting Solutions